Visit and Evaluate Each Long-Term Care Home
OBSERVATIONS
- Do patients appear happy and well taken care of?
- Is the building clean and well maintained?
- Are wheelchairs and other equipment in clean working order?
- Are activity calendars posted with a variety and sufficient number of activities for patients to choose from each day?
- Do the dining room and kitchen look clean and are cooks wearing hair covering?
- Are the rooms neatly arranged and individually decorated with personal possessions of residents?
- Do staff members interact cheerfully with patients and each other?
- Are resident call bells responded to quickly?
- Are staff members responsive to resident or family member needs and requests?
- Are staff members visible?
- Are residents treated with dignity and respect?
- Does the linen look clean?
- Is there an outdoor patio for resident and family use?
- Is resident privacy protected during resident care and treatment (are room doors and privacy curtains used)?
- Do staff members stop and knock on room doors prior to entering resident rooms?
- Do residents appear clean?
- Are there any strong odors in the facility?
- Are rooms well ventilated and kept at a comfortable temperature?
- Ask to eat a meal and evaluate the quality and taste of the food.